The Therapy Business Mentor Privacy Policy
Last updated: 6 September 2026
Introduction
The Therapy Business Mentor ("we", "us", "our") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, complete the Therapy Business Reset, subscribe to our emails, book or purchase 1:1 mentoring, or otherwise interact with us.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK privacy laws.
Who We Are
The Therapy Business Mentor provides business mentoring, guidance and resources primarily for massage, bodywork and complementary therapists.
Data Controller:
Rachel Pebworth trading as The Therapy Business Mentor
Email: [email protected]
Website: thetherapybusinessmentor.co.uk
Information We Collect
Depending on how you interact with us, we may collect:
Information you provide to us, such as:
Your name and email address
Telephone number where relevant to a booking
Information you provide when completing the Therapy Business Reset
Information submitted through forms or enquiries
Information you provide when booking or participating in a mentoring session
Transaction and billing information relating to purchases
Information collected automatically when you use our website may include:
IP address
Browser and device information
Pages visited and website usage information
Cookies and similar technologies
The Therapy Business Reset
When you complete the Therapy Business Reset, we collect the answers you provide together with the contact details requested in order to provide your results and related follow-up information.
If you separately choose to consent to marketing communications, we may also send you practical business guidance, resources and occasional information about ways to work with Rachel.
Marketing consent is optional and is not required in order to complete the Therapy Business Reset.
How We Use Your Information
We may use your personal information to:
Provide the services or resources you have requested
Deliver your Therapy Business Reset and related communications
Manage and deliver 1:1 mentoring bookings
Process payments and transactions
Respond to enquiries
Send essential service communications
Send marketing emails where we have an appropriate lawful basis
Improve our website, resources and services
Monitor website performance and security
Meet our legal and regulatory obligations
Legal Bases for Processing
Under UK GDPR, we must have a lawful basis for processing your personal information. Depending on the circumstances, we may rely on:
Contract – where processing is necessary to provide a service you have purchased or requested.
Legitimate interests – where it is reasonably necessary for operating and improving our business, provided those interests do not override your rights and interests.
Consent – including where you have chosen to receive email marketing or where consent is required for particular cookies or technologies.
Legal obligation – where we are required to process or retain information to comply with the law.
Marketing Communications
Where you have subscribed or otherwise agreed to receive marketing communications, we may send you practical business guidance, resources, updates and occasional information about our services.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Withdrawing your consent to marketing will not affect essential communications relating to a service you have purchased or requested.
We do not sell your personal information to third parties.
Payments
Payments may be processed by third-party payment providers.
We do not store your full payment card details. Payment providers process this information in accordance with their own privacy policies and security procedures.
We may retain transaction information necessary for accounting, tax and business administration purposes.
Sharing Your Information
We may share personal information with trusted service providers where necessary to operate The Therapy Business Mentor.
These may include providers supporting:
Website and funnel hosting
Appointment scheduling
Email communications
Payment processing
Website analytics
Business administration
Professional services such as accounting or legal advice
We only share information where necessary and expect service providers handling personal data on our behalf to protect it appropriately.
We may also disclose information where required by law.
International Transfers
Some of the technology and service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are used in accordance with applicable UK data protection requirements.
Data Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services and meeting legal, accounting and regulatory requirements.
Different types of information may therefore be retained for different periods.
When information is no longer required, it will be deleted or anonymised where appropriate.
Your Rights
Under UK data protection law, depending on the circumstances, you may have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of processing
Object to certain processing
Request transfer of your information
Withdraw consent where processing relies on consent
You also have the right to raise a concern with the Information Commissioner's Office (ICO).
To exercise your rights, please contact:
Cookies
Our website may use cookies and similar technologies for essential website functionality, analytics and other purposes.
Where consent is legally required for non-essential cookies, these should only be used after the appropriate consent has been obtained.
You can also control certain cookies through your browser settings.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to websites or services operated by other organisations.
We are not responsible for their privacy practices, and you should review their privacy information when using those services.
Children's Privacy
The Therapy Business Mentor's services are intended for people aged 18 and over. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including where our services, technology or legal obligations change.
The current version will be published on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Rachel Pebworth
The Therapy Business Mentor
Email: [email protected]
Website: thetherapybusinessmentor.co.uk
You also have the right to raise concerns with the Information Commissioner's Office (ICO) about the way your personal information is processed.